Connect and Engage
WhatsApp is India's leading messaging application, making it an effective customer engagement channel for small and large businesses across different industries. As a verified WhatsApp Business solution provider, we can help you seamlessly integrate WhatsApp Business APIs and deliver superior customer engagement.
Multiple surveys indicate that customers now turn to messaging across the entire customer journey and expect real-time updates, faster response times, and smarter resolutions. Our WhatsApp Business API solution delivers these by enabling businesses to automate notifications & alerts, configure a media-rich 2-way communication channel, and quickly build and launch customer journeys on WhatsApp.
Automate Transactional Notifications & Product Updates
Reach your customers on their favorite messaging app and get better read and response rates for your transactional notifications, product and service updates, alerts, OTPs and more! Digipost offers you comprehensive APIs to quickly integrate and trigger WhatsApp messages from your backend systems, CRM applications, mobile applications, or any other software.
Go beyond 160 characters. With a 1024-character limit, WA messages deliver a lot more information than SMS. Businesses find it more cost-effective to send regional language texts and lengthier updates (e.g. ticket details) via WhatsApp.
International reach made easy. WhatsApp allows you to reach customers across 180 countries easily and affordably with a single number and account. Get rid of local regulation complexities!
Share media-rich texts, containing audio files, video files, documents, images, or location. The use cases are limitless - Businesses can now offer superior customer experience by sharing insurance policy statements, invoices, product demos, delivery location and other files over WA.
Provide Real-time Customer Support
WhatsApp empowers businesses to provide real-time 2-way customer support with cost-effective "session" messages. Messages sent by the business within 24 hours of receiving a message are classified as "session" messages.
Implement conversational messaging for providing customer service by integrating our APIs to send and receive messages.
WhatsApp Business API Solution
Feature of Whatsapp Business Account
Build a strong Brands Identity verified Messaging Reach 2 Billion+ active user in 180+ countries Send personalized communication Best platform for 2-way communications Connect your CRM and send automated notificatons Safety of User's Privacy with end to end Encryption Supports rich text media,PDF, IMAGE,Video Doc and more...
Advantages
Whatsapp's key strengths transform Customer journeys
1. Powering messaging
Customer services such as delivering notifications and alerts, its real strength lies in its ability to let brands easily engage in two way intracrtion in real-time.
2. Securing Conversations
Enetrprise-level security forms a vital WhatsApp Business API. for intance, Whatsapp verify all business accounts details before activation.
3. Transforming Marketing
From Click-to-Chat and conversations buttons that let consumers immediately satrting chatting with a brands deploying brodcast messaging in a digital marketing campaigans.
4. Mastering Integration
Brands choose to team up with an official Whatsapp Business API provider to plan,implement and rullout their WhatsApp Solution.